American Adds Automatic Seat Upgrades for AAdvantage Members
Eligible travelers can request window, aisle or front-cabin preferences through the airline’s app.
American Airlines is adding an automatic seat-monitoring feature for AAdvantage members. After booking, eligible travelers can tell the app what they prefer, such as a window, aisle or seat nearer the front. The system checks availability and changes the reservation if a qualifying option appears.
The feature works until 24 hours before departure. Any replacement must remain in the traveler’s booked cabin, and American will not charge an extra seat-selection fee for the change. The app sends a notification when it updates the reservation. Monitoring ends if the traveler changes the seat manually or the flight enters its final 24-hour window.
Paid seats and higher-priced preferred locations remain outside the free feature. American says the tool was developed through its ADEPT technology program and uses artificial-intelligence tools during development. The airline describes it as the first automated seat-monitoring service from a major U.S. carrier. American operates more than 6,000 flights serving 350 destinations in 60 countries.
- The feature is available only to AAdvantage members.
- Seat matching ends 24 hours before departure.
- Manual seat changes stop automatic monitoring.
- Paid and premium preferred seats still cost extra.
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